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Msen understands that your business needs to function at optimum levels to remain competitive. We can assist you in meeting this goal through advanced computer solutions. Even the most sophisticated networks cannot function reliably unless properly planned, designed and maintained. As each network is unique, Msen provides solutions tailored to fit specific customer needs. Msen offers a wide array of consulting services to help you achieve your objectives, here are a few examples:

- Router management and administration - As needs change, Msen can administer and update routers and firewalls installed at customer locations.

- Firewall implementation and administration - Msen can design either a router or hardware based firewall solution to help protect your resources from Internet attacks. Customers who know their firewall needs can have them quickly installed. Customers who are uncertain about firewall requirements can have Msen examine their desired incoming traffic and outgoing service offerings and recommend a firewall to fit those needs.

- VPN design and administration - Msen can design a cost-effective VPN solution for companies allowing them to provide secure remote access to corporate resources using the cost effectiveness of the Internet. Additional remote users may be added over time at nominal cost.

- Server design and integration - Msen can specify and supply servers to be located at Msen or onsite at customers location:

* Msen has preferred vendors who build industrial quality, rack mount servers to be co-located in our racks. We customize the operating system and hardware to meet customer's needs.

* We can supply a configured email server, located at customer site, to be teamed with our Complete Business Solution to meet the email needs of your office.

- Network & system monitoring - Msen monitors dedicated customer connections for connectivity and bandwidth availability, as well as monitoring resource availability on Msen servers. We can do the same for customers, providing monitoring and logging of network or system resources and availability. For customers with significant monitoring requirements, Msen can supply and maintain a configured server, located onsite at customer, which provides both real time and historical trend information about resources and availability with alerts for critical problems via email or pager.

- System management - Customers who have a Unix server co-located at Msen or onsite may find that some, or all, of the system administration tasks exceed their abilities or available resources. Msen can handle patches, security fixes, system monitoring, backups, user administration, software upgrades and other regular system administration tasks.

- Requesting consulting - Customers may request consulting services via email, fax or telehone. Any such custom service will be billed at Msen's current rates. Note that this includes any configuration changes to installed system software, restoration of backed up files or any other task done by Msen personnel at customer request.

- System design and integration - Msen has preferred vendors who build industrial quality, rack mount servers to be co-located in our racks. We customize the operating system and hardware to meet individual customer needs. Once installed, Msen can do some or all required system maintenance.

- Remote and local backups - File and directory backup is a critical requirement that often gets overlooked. Msen can either do regular backups of customer files to our network or supply an onsite backup server to do this chore. We can also supply this service to customers who co-locate a server at Msen.

- Web design and cgi scripting - Msen can design custom web forms or database applications to improve your web site.

Voice: (248) 740-3400
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Last updated: February 21, 2023